Terms of Service

The administrator / provider of information services on this site is:

• Name: „ТМ Комерс" ЕООД (TM Komers EOOD)
• EIK / UIC: 208003986
• Registered office and address: Varna, 2 Vladislav Gramatik Str.
• Phone: 0896718015
• Email: office@fusioncreative.net
• Website: https://fusioncreative.net/

(1) Commission for Consumer Protection (KZP)

• Address: 1000 Sofia, Slaveykov Sq. 4A, fl. 3, 4 and 6
• Tel.: 02/933 0565 | Hotline: 0700 111 22
• Email: info@kzp.bg | Website: www.kzp.bg

(2) Commission for Personal Data Protection (CPDP)

• Address: 1592 Sofia, 2 Prof. Tsvetan Lazarov Str.
• Email: kzld@cpdp.bg | Website: www.cpdp.bg

• "Site/Website" – an internet page accessible via URL, containing information, resources, and functionalities.
• "Administrator" – „ТМ Комерс" ЕООД.
• "User" – any person who visits the Site, views content, fills out a form, or communicates with the Administrator.
• "Services" – services in the field of digital marketing, including (but not limited to): marketing strategy, advertising campaigns (Meta Ads and others), social media management, content and creative production, web design and development, AI solutions, and other related services.
• "Personal Data" – information relating to an identified or identifiable natural person within the meaning of GDPR.

(1) The Site provides information about the activities and services of the Administrator and the ability to contact us and send inquiries.

(2) The Site is not an online store and does not offer direct online purchase of services.

(3) All services are provided only after an individual inquiry, communication, preparation of an offer, and/or conclusion of a contract.

(1) The information published on the Site is of an informative nature and does not constitute a binding commercial offer.

(2) Descriptions of services, results, examples, portfolio, and other materials are for guidance purposes only.

(3) Specific terms (prices, deadlines, scope, results) are determined individually through an offer and/or contract between the parties.

(1) The User may send an inquiry via form, email, or phone.

(2) Sending an inquiry does not automatically create contractual relations.

(3) The Administrator reserves the right to refuse to provide a service without owing an explanation, including in cases of:

• lack of capacity
• project incompatibility
• conflict of interest
• other objective reasons

7.1 Rights

The User has the right to:

• browse the Site content
• send inquiries
• receive information about the services
• report violations

7.2 Obligations

The User undertakes to:

• use the Site lawfully
• not carry out actions that compromise Site security
• not attempt to gain unauthorized access to systems
• not copy or use the content for commercial purposes without permission
• provide accurate information

(1) Personal data processing is carried out in accordance with the published Privacy Policy.

(2) For questions regarding personal data, you can contact us at: office@fusioncreative.net

(1) All materials on the Site are subject to copyright.

(2) Copying, modifying, distributing, or using them without written consent is prohibited.

(3) Sharing links to the Site is permitted provided the source is credited.

(1) The Administrator does not guarantee that the information on the Site is fully exhaustive or error-free.

(2) The Administrator is not liable for:

• temporary unavailability of the Site
• technical problems
• viruses or malicious actions by third parties

(3) The Site may contain links to external sites for which the Administrator is not responsible.

(1) All examples, cases, results, statistics, or visual materials published on the Site are for informational and illustrative purposes only.

(2) Achieved results are individual and depend on many factors, including:

• budget
• market
• competition
• product/service
• strategy and execution

(3) The Administrator does not guarantee specific results unless expressly agreed in writing.

(1) In the course of communication and service delivery, the parties may exchange confidential information.

(2) The Administrator undertakes not to disclose confidential information to third parties, except when necessary for the performance of the service or required by law.

(3) The User undertakes not to disseminate information related to:

• strategies
• prices
• offers
• internal processes

without the explicit consent of the Administrator.

(1) The Administrator has the right to amend these Terms of Service.

(2) Changes take effect from the moment they are published on the Site.

(1) The invalidity of individual clauses does not lead to the invalidity of the entire document.

(2) Bulgarian law shall apply to matters not regulated herein.

(3) All disputes shall be resolved by mutual agreement, and if no agreement is reached – by the competent Bulgarian court.